Top 7 Mistakes Importers Make During Customs Clearance, and How to Avoid Them

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Clearing cargo through Nigerian ports is one of the most critical steps in international trade. But it’s also one of the most challenging. With multiple government agencies involved, strict documentation requirements, and constantly evolving regulations, even small errors can lead to costly delays, penalties, or outright seizure of goods. Importers who understand the common pitfalls can save themselves time, money, and stress.

At SKYBLUE DRY PORT TERMINAL, we’ve seen firsthand the mistakes businesses make when moving cargo through Nigeria’s clearance process. Here are the top seven errors, and how to avoid them.

1. Incomplete or Incorrect Documentation

Perhaps the most common mistake is failing to provide accurate paperwork. Missing or mismatched information between the Form M, Bill of Lading, Commercial Invoice, and Packing List will immediately draw the attention of customs officers.

How to avoid it:

  • Double-check all entries for consistency.
  • Ensure descriptions of goods match across all documents.
  • Use professional clearing agents who understand the Nigeria Single Window Trade Portal.

2. Under-Declaring Cargo Value

Many importers attempt to reduce payable duties by under-declaring the value of goods. But customs systems today are more advanced and compare values against global benchmarks. If caught, the importer faces fines, seizure, and reputational damage.

How to avoid it:

  • Declare the true value of your cargo.
  • Understand that compliance saves more in the long run than cutting corners.

3. Ignoring Cargo Insurance

Some businesses skip insurance to save costs. But in Nigeria, an insurance certificate from a NAICOM-licensed insurer is mandatory for clearance. Without it, clearance is delayed and the importer risks total loss if cargo is damaged in transit.

How to avoid it:

  • Secure insurance before shipping.
  • Ensure the policy covers full cargo value, freight, and possible risks.

4. Misclassification of Goods

Improper Harmonized System (HS) code classification is another frequent error. Customs duties and restrictions depend on proper classification. Misclassified goods may lead to extra duties, seizure, or blacklisting.

How to avoid it:

  • Work with freight forwarders who understand tariff codes.
  • Consult the Nigeria Customs Tariff Guide for accurate classification.

5. Poor Packaging and Labeling

Cargo that isn’t packaged or labeled according to international standards risks rejection, damage, or denial of insurance claims. For exports, it can also cause goods to be rejected abroad.

How to avoid it:

  • Use durable, internationally accepted packaging.
  • Clearly label goods with content details, weight, and handling instructions.

6. Overlooking Regulatory Requirements

Certain goods in Nigeria require approvals from agencies like SON (for regulated products), NAFDAC (for food, drugs, cosmetics), or Quarantine services (for agricultural products). Importers often fail to secure these permits before shipping.

How to avoid it:

  • Confirm whether your goods fall under regulated categories.
  • Secure SONCAP, NAFDAC, or relevant certificates before cargo arrives.

7. Relying on Unlicensed or Inexperienced Agents

Inexperienced clearing agents or middlemen can mishandle documentation, miss deadlines, or engage in illegal practices that end up penalizing the importer.

How to avoid it:

  • Always use licensed customs agents.
  • Partner with reliable terminals like SKYBLUE DRY PORT TERMINAL, where processes are transparent and agents are experienced.

Customs clearance in Nigeria is complex, but most of the hurdles importers face are avoidable. The seven mistakes, incorrect documentation, under-declaration, lack of insurance, misclassification, poor packaging, ignoring regulatory approvals, and hiring unqualified agents, are costly but preventable.By staying compliant, working with trusted professionals, and preparing early, businesses can enjoy smoother operations, reduced costs, and faster cargo delivery. At SKYBLUE DRY PORT TERMINAL, our goal is to simplify clearance and ensure that your cargo reaches its destination without unnecessary stress.

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Skyblue Dry Port Terminal is a trusted name in customs clearance, inland container terminal services, and integrated logistics. With strategic offices in Lagos and Kaduna, we provide a complete suite of port terminal services to ensure your cargo reaches its destination, securely, efficiently, and cost-effectively.

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